ORTEGA GONZÁLEZ, Frank. BPM and Data Analytics in administrative management to improve business processes. Entrelíneas, [S. l.], v. 3, n. 1, p. 52–64, 2024. DOI: 10.56368/Entrelineas315. Disponível em: https://entrelineasuea.com/ojs/index.php/revista/article/view/7. Acesso em: 11 nov. 2026.